Frequently Asked Questions

The brief list below are questions frequently asked regarding products or services when contacting FasTest.  Our intent is the answers will be helpful and supportive of your current need.  If your question is not answered, please contact us for further assistance and someone will be in contact with you as soon as possible.  Thank you!

Can I buy direct from FasTest?

The preferred process for ordering connectors and replacement components is through distributors of FasTest products.  If a distributor is not available in your region or you absolutely prefer a direct purchase please contact Customer Service at 651.645.7390 or fastsales@fastestinc.com for available options such as credit card or purchase order.  FasTest also offers a limited number of products for purchase directly by credit card through this website at a premium price for the convenience.

How do I submit an order?

FasTest must have a written order in order to comply with our ISO 9001 compliance. Purchase orders and credit card orders should be faxed or emailed to FasTest Customer Service at 651.645.7390 or fastsales@fastestinc.com.  Alternatively, you may place your order online for a limited number of products.

How often do I have to change the seals?

Seal life is difficult to predict due to the wide variety of applications using FasTest products. Typically you can be assured of several thousand cycles, however sealing rough surfaces, threads or features may reduce seal life. Other factors such as seal materials, test media, cleanliness, actuation pressure and operational procedures effect seal life.   For additional assistance or to discuss specific applications, contact the FasTest technical product group.

Can fluids be used for testing?

This would be dependent upon the fluid media used.  FasTest primarily utilizes Nitrile, Neoprene and Urethane seal materials.  Other materials such as Silicone, EPDM, Viton, etc are available for fluids that may have compatibility issues.  Some fluids can wash away the internal lubricants of the product, so periodic preventative maintenance is always recommended. Steam, O2 and volatile solutions are not recommended.  For additional assistance or to discuss specific applications, contact the FasTest technical product group.

Can connectors be used underwater?

FasTest products are manufactured primarily from corrosion resistant stainless steel and/or anodized aluminum.  These connectors will function well in underwater tests. The exceptions would be the ST & XT Series refrigeration products, manufactured from carbon steels.

Can we customize threads, seals, etc?

Yes!  FasTest has a highly knowledgeable technical product staff to assistance with special and custom applications.
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